Buy on Design Italy

Purchasing on Design Italy is simple, fast and secure.

SIMPLE, WITH CARE

Browse through the website sections and explore our selection of unique and sought-after contemporary design and art pieces, 100% Made in Italy. Discover our designers’ stories and see how objects come to life from their hands.

On Design Italy you can buy exclusive items ready to be shipped, but also get new ones made-to-order or request to customize a product (bespoke) according to your preferences. The possibility to customize an item is indicated in each product sheet.

Personalized or custom-made products require longer shipping times that will be estimated by Customer Service. Our Customer Service will keep you updated during processing and will inform you when your item is ready to be shipped.

Once you have chosen your favorite items, you can add them to the cart and proceed with the purchase. To confirm the order you will need to enter your details and choose the payment method you prefer. Once the payment has been made, you will receive a confirmation e-mail containing your order information summary (main products features, detailed information about price, terms of payment and shipping costs).

FAST AND CUSTOMIZED

For made-to-order products, customized items or special requests related to shipping, our Customer Service will contact you and guide you in all stages of purchase until payment. It will keep you updated during both order and delivery process.

Design Italy relies on the best international forwarders and couriers to deliver in over 200 countries. You will always be informed about your orders time of shipment and expected delivery date. We will also take care of special delivery requests.

It is our intention to be transparent and to simplify the purchasing process for the customer as much as possible, therefore we take responsibility for the customs procedures that may be required, and to pay any duties. The shipping cost at your expense will be "all inclusive" compared to the requested shipment.
For international shipments and special orders (e.g. high jewelry or orders over 30 kg), if shipping costs and customs duties are not indicated in the cart, you will be contacted by our Customer Service.

SAFE

Your security is important to us, so we guarantee the protection of your data and secure transactions, away from fraud and unauthorized access.

  • Our site has an Https certificate, the secure data transfer protocol that guarantees information protection and the security of customers and partners.
  • Design Italy relies on the best global online payment providers, which guarantee maximum security in the management of payments.
  • Data relating to payment methods are processed through a secure server-to-server connection using the SSL (Secure Sockets Layer) protocol, an internationally recognized standard protocol that protects your sensitive data such as your password and your credit card number. However, Design Italy does not store any data relating to payment methods.
  • All data used to complete orders is encrypted.
  • All personal data is processed by Design Italy in compliance with the relevant legal provisions, in particular those concerning the protection of personal data. Read our Privacy Policy.

For further information send an e-mail to: customercare@designitaly.com